Privacy Policy

Last updated: 13 July 2026

Between Us – Neurodivergent Conversations respects your privacy and is committed to handling your personal information responsibly and transparently.

This Privacy Policy explains what personal information we collect, why we collect it, how it is used and stored, and the choices available to you.

1. Who we are

Between Us – Neurodivergent Conversations is an independently produced podcast and associated online community.

For privacy enquiries, contact us at:

Email: [email protected]
Country of operation: Australia
Co-hosting location: Australia and Denmark

In this policy, “we”, “us” and “our” refer to Between Us – Neurodivergent Conversations and its podcast hosts.

2. Information we collect

When you subscribe to our conversation notes or email list, we may collect:

• your name;

• your email address;

• your subscription preferences;

• the date and method by which you subscribed;

• information about whether our emails were delivered, opened or clicked;

• communications you send to us; and

• limited technical information generated when you use our landing pages or emails, such as browser, device or approximate location information.

You may choose not to provide your name. However, we require an email address to send you conversation notes and podcast-related emails.

We do not intentionally collect sensitive personal information through our subscription form.

Please avoid sending personal medical, diagnostic or health information through the subscription form or by email unless it is necessary for your enquiry.

3. Why we collect your information

We use your information to:

• send podcast conversation notes and related resources;

• send podcast news, updates and announcements;

• manage your subscription;

• respond to questions or messages;

• understand how our emails and landing pages are being used;

• improve our podcast content and communications;

• maintain appropriate records of consent; and

• meet legal, regulatory and security requirements.

We will not use your information for unrelated purposes without informing you or obtaining consent where required.

4. Our legal basis for processing

Where European data protection law applies, we generally process your name and email address on the basis of your consent.

You may withdraw your consent at any time by:

• clicking the unsubscribe link contained in one of our emails; or

• contacting us at [insert podcast email address].

Withdrawing consent will not affect the lawfulness of processing undertaken before your consent was withdrawn.

We may also process limited information where reasonably necessary for our legitimate interests, such as protecting our systems, maintaining subscription records and responding to enquiries, provided those interests do not override your rights.

5. Email marketing and consent

We will only add you to our conversation notes or podcast mailing list where you have subscribed or otherwise provided valid consent.

Our emails will identify us and include an unsubscribe link. You can unsubscribe at any time, and we will process the request as soon as reasonably possible.

We do not purchase, rent or use third-party marketing lists.

6. How we store and process your information

We use trusted service providers to operate our mailing list, landing pages, website and communications.

Our email marketing and subscriber information is currently managed using MailerLite. MailerLite processes subscriber information on our behalf so that we can manage subscriptions, send emails and review basic email-delivery statistics.

We may also use services such as:

• Squarespace for website hosting;

• Google Workspace or Gmail for communications and document storage;

• podcast hosting and distribution services;

• social media platforms; and

• analytics or security providers.

These providers may process or store information in countries other than the country in which you live. Where required, we take reasonable steps to use providers that offer appropriate contractual, technical and organisational safeguards.

7. Sharing your information

We do not sell or rent your personal information.

We may disclose information:

• to service providers working on our behalf;

• where required or authorised by law;

• to protect the security, rights or safety of our subscribers, the public or our services;

• when obtaining professional legal, accounting or technical assistance; or

• in connection with a future restructuring or transfer of the podcast, provided appropriate privacy safeguards are used.

Service providers are only permitted to use information for the services they provide to us, subject to their applicable terms and privacy obligations.

8. Email tracking and analytics

Our email service provider may use tracking technologies to tell us whether an email was delivered, opened or whether a link was clicked.

We use this information to understand general engagement and improve our communications. Depending on your email application and privacy settings, some tracking information may be limited or inaccurate.

Our landing pages or website may also use essential cookies and limited analytics technologies. Where legally required, we will seek consent before using non-essential cookies.

9. How long we keep your information

We retain your name, email address and subscription information while you remain subscribed.

When you unsubscribe, we will stop sending marketing emails. We may retain limited information on a suppression or unsubscribe list so that we can respect your request and avoid accidentally resubscribing you.

Other records may be kept for a reasonable period where needed for legal, administrative, fraud-prevention or dispute-resolution purposes.

10. Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, alteration or disclosure.

However, no internet transmission or online storage system can be guaranteed to be completely secure.

Please contact us promptly if you believe information you have provided to us has been accessed or used improperly.

11. Your rights

Depending on where you live and which privacy laws apply, you may have the right to:

• ask what personal information we hold about you;

• request access to that information;

• ask us to correct inaccurate or incomplete information;

• request deletion of your information;

• object to or restrict certain processing;

• withdraw your consent;

• request a portable copy of information you provided; and

• lodge a complaint with an applicable privacy or data-protection authority.

To exercise any of these rights, contact us at [insert podcast email address]. We may need to verify your identity before responding.

12. Australian privacy enquiries

You may contact us first so that we have an opportunity to address your concern.

Where applicable, you may also contact the Office of the Australian Information Commissioner regarding Australian privacy matters.

13. European privacy enquiries

People located in Denmark or another country in the European Economic Area may have rights under the General Data Protection Regulation.

You may lodge a complaint with the data-protection authority in the country where you live, work or believe a privacy infringement occurred.

14. Children’s privacy

Our podcast and mailing list are intended primarily for adults.

We do not knowingly collect personal information directly from children through our email subscription form. If you believe a child has provided personal information without appropriate permission, contact us so that we can review and, where appropriate, delete it.

15. Third-party websites and social media

Our emails and pages may link to podcast platforms, social media pages or other websites that we do not control.

Those services have their own privacy practices, and we encourage you to review their privacy information before providing them with personal information.

16. Changes to this policy

We may update this Privacy Policy when our services, technology or legal obligations change.

The current version will be published on our website or landing page, with the date of the latest update displayed at the top.

17. Contact us

For questions, requests or complaints concerning privacy, contact:

Between Us – Neurodivergent Conversations
Email: [email protected]